The privacy of our visitors to iSpecial.co.za is important to us. At iSpecial.co.za, we recognise that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit iSpecial.co.za, and how we safeguard your information. We never sell your personal information to third parties. Log Files As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.
WHAT AND WHO THE POLICY COVERS
In this Privacy Policy, Personal Information refers to a
specific individuals information, such as, consumer product references, online
purchases, email address, full name, birth date, gender and country or
location. iSpecial.co.za understands the importance of your privacy,
therefore, here we will inform you of how the information we collect from and
about you is used when you visit our website. This policy also informs you of
other sources we may use to collect and share information, and the choices you
have about how your information is used and shared. By continuing to use our
services you are agreeing to the terms and conditions of the privacy policy and
give consent to our collection and use of your personal information as
described below. Please note, all content, products and services are intended
for general audiences and are not directed to children under the age of 16, nor
do we knowingly collect, use or disclose personal information about users under
the age of 16. We will discard any sensitive personal information sent to us
such as ethnic origin, health, criminal background, political opinions,
religion or any other spiritual beliefs on or through our services.
THE COLLECTION OF INFORMATION PROVIDED DIRECTLY TO iSpecial.co.za
If you register on our site to become a member, either to
receive a newsletter or receive updates on competitions, events or promotions,
you may be asked for information such as your name, email address, gender,
location, phone number and age. If you willingly take part in our polls,
surveys, quizzes, sweepstakes or daily horoscopes we may ask for your
name, birth date, cell phone number, email address, gender and/or personal
interests that may be associated with other personal information that has been
obtained from or about you.
THE COLLECTION OF INFORMATION
COLLECTED AUTOMATICALLY
Please see our Cookie Policy below for a more detailed
description on Cookies and the tracking technologies present on our
services. iSpecial.co.za and our service providers use standard
technologies to automatically collect certain additional information, this
information may include IP address or other identifiers, social media
information and content, cookies and other tracking technologies, web beacons
and other tracking technologies and/or third party tracking.
ELABORATION ON THE ABOVE MENTIONED;
INTERNET PROTOCOL ADDRESS OR OTHER IDENTIFIERS
This identifies the PC, service provider, browser type,
authentication identifiers, geolocation data which includes your
precise location and/or mobile, desktop or tablet device you are using to
interact with our services. This information may be used to make our
communications and services more targeted to you and your interests.
SOCIAL MEDIA INFORMATION AND CONTENT
When or if you register through our site via a social media
service or connect OUR site to a social media platform, the information we
may collect (in accordance to that social media platforms policies) includes
user ID and/or username, profile picture, email address, friend lists
and/or any information made public via the social media platform. When
connecting to iSpecial.co.za via a particular social media
service, you are authorising the collection, storage and usage of the
information and content you have permitted the social media platform to share.
COOKIES AND OTHER TRACKING TECHNOLOGIES
It is entirely up to you whether you want to allow us to
send you cookies, however, please note that by blocking any or all cookies you
may not have access to certain features, content or personalisation available
through the site. Cookies are small text files that are stored on a users PC
that allow websites such as iSpecial.co.za to retain
information about users across the pages of our site, including page pop-ups.
When a user registers on iSpecial.co.za, it creates a unique
cookie token that is recorded in our database, this information is accessible
to you in your website profile. We also use persistent cookies, which allows us
to personalise your return visit to our site and saves you time during certain
activities such as browsing for location based content or seeing certain
content first based on your preferred category interests. You can also have a
look at the “help” menu of your browser to learn how you can change our cookie
preferences to ‘ allow all cookies’, ‘reject all cookies’ or ‘ be notified when
each cookie is set’.
WEB BEACONS AND OTHER TRACKING TECHNOLOGIES
Web Beacons cannot be turned off when delivered via a
regular web page. Web Beacons, also known as clear GIFs, web bugs, page
tag, tracking pixel or pixel tag are small electronic images embedded in web
content which includes online adverts and emails used to collect
information about your page and content activity. Web Beacons in Emails; We may
use Web Beacons in emails to unobtrusively collect analytical data such as when
an email was opened, how many people bounced right out of the email, how many
people unsubscribed, which links were clicked in the email, how many times
it was forwarded or allowing us to monitor readership levels in order to
aggregate trends to provide our loyal audiences with relevant content and/or
promotional offers. You may decline web beacons when delivered via Email by
disabling HTML images or refuse HTML emails with your email
software.
COOKIES AND WEB BEACONS
We do use cookies to store information, such as your
personal preferences when you visit our site. This could include only showing
you a popup once in your visit, or the ability
to login to some of our features, such as forums. We also use
third party advertisements on iSpecial.co.za to support our site.
Some of these advertisers may use technology such as cookies and web
beacons when they advertise on our site, which will also send these advertisers
(such as Google through the Google AdSense program) information
including your IP address, your ISP, the browser you used to visit
our site, and in some cases, whether you have Flash installed. This is
generally used for geotargeting purposes (showing New York real
estate ads to someone in New York, for example) or showing certain ads
based on specific sites visited (such as showing cooking ads to someone who
frequents cooking sites). You can choose to disable or selectively turn
off our cookies or third-party cookies in your browser settings, or by managing
preferences in programs such as Norton Internet Security. However, this can
affect how you are able to interact with our site as well as other
websites. This could include the inability to login to services or
programs, such as logging into forums or accounts.
3rd PARTY ADVERTISING AND MARKETING
iSpecial.co.za sells advertising space on our site
pages to advertisers, this results in adverts often containing cookies and
other relating ad technologies that is placed by 3rd party partners such as ad
agencies, ad network providers, ad servers and possibly research firms, they
use the browsing information collected from these cookies to show more
advertisements that are more relevant to you and also limit the amount of times
you see the same ad. This process is often call Online Behavioural advertising,
which is a way of using information about your web browsing activity with
cookies to group users into interest groups to show you more adverts based on
your interests. ‘Site Name’ may also advertise our own products, and these ads
may use cookies in the same way described above.
HOW WE USE AND STORE YOUR INFORMATION
iSpecial.co.za processes your data, in accordance with
the contract you have with us, to provide you with content, products and
services. This may include your own account management function for you to
update or change your contact information, customer support, and preferable
content. iSpecial.co.za may also use your personal information
for:
– Making sure our products and services are transmitting your requests
through the most efficient route.
– Monitoring your use of our product and services to be able to continue
improving our content, products, services and customer experience.
– Market Research
– Protecting our rights, or the rights of 3rd parties, by analysing activity on
our network to block unauthorised or illegitimate content, publication or
access to it.
USE OF YOUR PERSONAL INFORMATION
(a) iSpecial.co.za collects and uses your personal
information to operate its website(s) and deliver the services you have
requested. (b) iSpecial.co.za may also use your
personally identifiable information to inform you of other products or
services available from iSpecial.co.za and its affiliates. iSpecial.co.za may
also contact you via surveys to conduct research about your opinion of
current services or of potential new services that may be offered. (c) iSpecial.co.za does
not sell, rent or lease its customer lists to third parties. iSpecial.co.za may,
from time to time, contact you on behalf of external business partners about a
particular offering that may be of interest to you. In those cases, your
unique, personally identifiable information (e-mail, name, address,
telephone number) is not transferred to the third party. iSpecial.co.za may
share data with trusted partners to help perform statistical analysis,
send you email or postal mail, provide customer support, or arrange for
deliveries. All such third parties are prohibited from using your
personal information except to provide these services to iSpecial.co.za,
and they are required to maintain the confidentiality of your information.
iSpecial.co.za will disclose your
personal information, without notice, only if required to do so by law or
in the good-faith belief that such action is necessary to: (a) conform to the
edicts of the law or comply with legal process served on iSpecial.co.za or
the site. (b) protect and defend the rights or property of iSpecial.co.za. And
(c) act under exigent circumstances to protect the personal safety of
users of iSpecial.co.za, or the public.
COLLECTION OF YOUR PERSONAL INFORMATION
iSpecial.co.za may collect personally identifiable
information, such as your name. If you purchase iSpecial.co.za’s products
and services, we collect billing and credit card information. This
information is used to complete the purchase transaction. iSpecial.co.za may
also collect anonymous demographic information, which is not unique to you,
such as your age, gender and race. We may gather additional personal or
non-personal information in the future. Information about your computer
hardware and software may be automatically collected by iSpecial.co.za.
This information can include your IP address, browser type, domain names,
access times and referring website addresses. This information is used for the
operation of the service, to maintain the quality of the service, and to
provide general statistics regarding use of the iSpecial.co.za website. iSpecial.co.za encourages
you to review the privacy statements of websites you choose to link to
from iSpecial.co.za so that you can understand how those websites collect,
use and share your information. iSpecial.co.za is
not responsible for the privacy statements or other content on websites
outside of the iSpecial.co.za website.
USE OF COOKIES
The iSpecial.co.za website may use Cookies to help
personalise your online experience. A cookie is a text file that is placed on
your hard disk by a web page server. Cookies cannot be used to run
programs or deliver viruses to your computer. Cookies are uniquely assigned to
you, and can only be read by a web server in the domain that issued the cookie
to you. One of the primary purposes of cookies is to provide a convenience
feature to save you time. The purpose of a cookie is to tell the Web server
that you have returned to a specific page. For example, if you
personalise iSpecial.co.za pages, or register with iSpecial.co.za site
or services, a cookie helps iSpecial.co.za to recall your specific
information on subsequent visits. This simplifies the process of recording
your personal information, such as billing addresses, shipping addresses, and
so on. When you return to the same iSpecial.co.za website,
the information you previously provided can be retrieved, so you can
easily use the iSpecial.co.za features that you customised. You have
the ability to accept or decline cookies. Most Web browsers automatically
accept cookies, but you can usually modify your browser setting to decline
cookies if you prefer. If you choose to decline cookies, you may not be able to
fully experience the interactive features of the iSpecial.co.za services
or websites you visit.
OPT-OUT & UNSUBSCRIBE
We respect your privacy and give you an opportunity to
opt-out of receiving announcements of certain information. Users may opt-out of
receiving any or all communications from iSpecial.co.za by contacting
us on 011 218 5600.
DATA RETENTION
We will only keep your data for as long as you are a
customer to the service. Should you choose to terminate or delete you account
we will delete your information and retain some personal information for so
long as we are obliged to do so under South African law. Such personal
information will be maintained under the same security and privacy controls
that are in place for other customers of the service.
CHANGES TO THIS STATEMENT
iSpecial.co.za will occasionally update this Statement
of Privacy to reflect company and customer feedback. iSpecial.co.za encourages
you to periodically review this Statement to be informed of how iSpecial.co.za is
protecting your information.
CONTACT INFORMATION
Opt-out contact: 011 218 5600.
